Processes and Procedures with Adi Klevit
Nobody wakes up and thinks about implementing processes and procedures. Well... nobody but Adi Klevit.
Adi Klevit is the leader and visionary of Business Success Consulting Group. Adi utilizes her practical know-how and wisdom to successfully help organizations and companies of any size dramatically improve their efficiency and performance. This conversation could change how you look at implementing processes within your business so make sure to take a listen.
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Episodes
Paul Olsen is the CEO of Koala Cooling, a home services company. He previously served as a Master Plumber. Before Koala Cooling, Paul held plumbing roles at various companies, including 1st Home and Commercial Services and ABC Home & Commercial Services.
In this episode, Paul and Ryan talk about the importance of processes and smart marketing to scale beyond $3 million.
Brian LaMorte is the Founder and Co-owner of LaMorte Electric Heating and Cooling, an environmentally conscious electrical and HVAC contracting company. As a licensed electrician and HVAC technician, he began his career as an Electrician at Cornell University. Brian is also active in climate advocacy, coaching other contractors on transitioning to clean energy technologies and supporting community-wide electrification efforts.
In this episode, Ryan and Brian discuss how to mitigate peak electric demand.
Vincent (Vinny) Tingley is the Founder of Tingley Home Services, an HVAC and electrical company he started in 2003 before selling to an employee in 2021. As a licensed master electrician, he specializes in residential wiring, lighting, and troubleshooting. Vinny is also involved in the Natick Rotary Club, where he has led initiatives in opioid addiction prevention, youth programs, and international outreach, earning recognition as a Paul Harris Fellow.
In this episode, Ryan and Vinny talk about the challenges Vinny faced as a new business.
Chris West is the Founder of Chris West Plumbing, Inc., which he has developed into a leading brand in the industry. With 25 quality-vested team members, Chris West Plumbing was awarded 2024 Arkansas Business of the Year. Chris is an Army veteran with 35 years of experience in the trades.
In this week’s episode, Ryan and Chris share leadership insights, including maintaining a strong work culture and growing talent in-house.
Corby Felsher is the Founder and Owner of Central Park Cleaning, a premier house-cleaning service. Luisa McGrath serves as the Vice President and Chief Operating Officer of the company. Under their leadership, Central Park Cleaning has achieved a 25% improvement in operational efficiency by implementing advanced time tracking and employee management systems.
In this episode, Ryan, Corby, and Luisa discuss how they run their business on autopilot through systems and processes.
Ray Stubbs is the Owner and President of Tru North Heating & Air, an HVAC repair shop he purchased in 2020. Under his leadership, Tru North has scaled from $400,000 to $4 million. With 16 years of experience in home sales, Ray worked with four $100+ million remodeling companies, including Power HRG, Bath Fitters, Empire Today, and The Solid Wood Cabinet Company.
In this episode, Ryan and Ray discuss how Ray’s focus on people allowed him to scale his business to new heights.
Blake Vantrease is the Owner of Honest Air Heating and Cooling, which he started to provide exceptional customer service through honesty, reliability, and expert knowledge. With over a decade of experience in the heating and air industry, his expertise and integrity have earned Honest Air numerous five-star reviews.
In this week’s episode, Ryan and Blake discuss how Blake scaled his small business non-traditionally — without any marketing strategies.
Glenn Frank is the Owner and President of Fort Collins Heating & Air Conditioning and its sister company, Origin Plumbing, Heating, Cooling, and Electrical. As a third-generation business owner, he acquired Fort Collins Heating & Air Conditioning from his grandfather in 1996 and rebranded it from Fort Collins Sheet Metal Co.
In today’s episode, Ryan and Glenn chat about embracing technology and other changes with a short- and long-term mindset.
Josh Thomson is the Owner and CEO of Thomson Air Conditioning, a company he founded in 2005 after years of experience in the Southern California HVAC industry. The company specializes in eco-friendly, energy-efficient HVAC design, installation, and service, earning a reputation for exceptional customer care. Before entering the HVAC industry, Josh sold furniture, clothing, computers, and cars.
In this week’s episode, Ryan and Josh talk about leading with purpose and how owners can find motivation in their endeavors.
Vishaun Sugrim is the Co-Founder and President of Perfect Efficiency Air Conditioning Inc., a company specializing in commercial and residential HVAC services. Originally from Georgetown, Guyana, he immigrated to New York City in 2002 and built his career in the HVAC industry. With experience in residential and commercial HVAC, Vishaun has worked with Fortune 500 clients as a Technician at PJ Mechanical.
In this week’s episode, Ryan and Vishaun discuss Vishaun’s immigration journey to the US to pursue an HVAC career.