Stephen Biggs is the President of Doc Dancer Plumbing, Heating, AC, & Generators, a locally owned business with over 75 years of experience. He grew up in the industry working with his father. After spending three years in the US Army, Stephen returned to the industry and has spent 34 years working in manufacturing, wholesale, and contracting.  In this week’s episode, Ryan and Stephen discuss unique approaches to craftsmanship and customer service.

Austin Debalski is the President of Debalski Heating & Cooling, a residential, commercial, and industrial HVAC company. He began as a technician in the HVAC industry 12 years ago before transitioning to entrepreneurship.  In today’s episode, Ryan and Austin talk about Austin’s transition from bible school to HVAC entrepreneurship.

Renee Lucas is the Co-owner of LCS Heating & Cooling, which provides residential and commercial services in Indianapolis and the surrounding areas. The team at LCS has earned a Top 10 Customer Service award. Renee also received the 2023 Woman of the Year award and the Vanguard Award for premier coaching.  In this week’s episode, Ryan and Renee discuss the three areas stagnant business owners should focus on.

Larry Kohn is the Owner and Operator of Olympian Plumbing, a full-service plumbing company in Chicago. He spent the first eight years of his career as an apprentice and foreman before bidding on commercial plumbing projects, from planning and specifications to designing and building budgets.  In this week’s episode, Ryan and Larry discuss Larry’s business lessons, including the importance of branding, making mistakes, and celebrating wins.

Joe Crisara is the Founder and Service Sales Coach at ServiceMVP, a membership-based community for the home service industry. Widely recognized as “America’s Sales Service Coach,” he has more than 40 years of experience training owners, managers, technicians, and sales professionals on business growth.  In today’s episode, Ryan and Joe discuss selling services at a higher value.

John Akhoian is the Founder and CEO of Rooter Hero Plumbing & Air, where certified, licensed, and insured plumbers use state-of-the-art technology to diagnose and repair maintenance issues. He is also the author of Creating 99 Millionaires and The Secret to Real Wealth.  In today’s episode, Ryan and John talk about the cost of growth.

Bob Muller is the CEO and President of Personal Plumbing Inc., a medium-sized plumbing business offering viable solutions to homeowners and businesses needing installations, upgrades, maintenance, inspection, and repairs. Bob’s entrepreneurial spirit, commitment to hard work, and passion for providing the highest quality service earned his company top ratings on Google and Yelp. With 30-plus years of experience as a master plumber, his perspective on business has grown and endured despite an ever-changing economy. In this episode, Ryan and Bob talk about preparing for an exit with private equity. Check out a previous episode with Bob here: “The Importance of Mentorship in Building a Home Service Business With Bob Muller” on Blue Collar.CEO

Tony and Ashlee Koth are the Owners and Presidents of Tom’s Air Conditioning, which has been in the HVAC business for three generations. As a third-generation business owner, Tony specializes in custom sheet metal fabrication, heating, air conditioning, refrigeration, and residential and commercial installations. After Tony’s father passed away, Tony and Ashlee took over the business as sole employees.  In this week’s episode, Tony, Ashlee, and Ryan discuss building a company culture where your employees feel valued and appreciated.

Keith Flores is the CEO of HVACGOD, HG Home Services, and HG Home Guardian. With over 30 years in the HVAC service industry, he serves as a sales driver and brand builder in the home service industry. Before his current ventures, Keith founded National Heating and Cooling, which he scaled from zero to $4.5 million in less than a year before getting acquired and becoming a $1 billion national home service company.  In this episode, Ryan and Keith discuss creating opportunities for the next generation of trades professionals.