Customer Service, Sales, and Offering Financing for Home Services With Erica Leonor
Erica Leonor is a Director of Business Development at GoodLeap LLC – a sustainable home solutions marketplace that provides point-of-sale technology for professionals serving millions of people. She primarily focuses on customer service and sales training.
Erica also serves on the Board of Directors for Women in HVACR and was a Customer Service Trainer at Power Selling Pros.
In this episode, Ryan and Erica discuss how her experience outside home services gives her unique perspectives on the value of CSR, sales, and financing for the trades.
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