Ryan Redding • Apr 2, 2024
Jason Mangone is the Co-founder and CEO of Newbury Franklin Home Services, a nationwide provider of concierge maintenance services. In 2006, Jason graduated from Boston College with a BA in political science, and in 2013 graduated from Yale University with his MA in international relations. He served as an Infantry Officer for the United States Marine Corps and as COO for a nonprofit. Ready for the next step in his career, and a desire to contribute to an organization through hands-on leadership, Jason set out to purchase a company — introducing him to the concierge maintenance industry.
In this episode, Ryan and Jason discuss how to scale innovative business ideas in unconventional ways. Jason also shares why his company focuses on OKRs (Objective and Key Results) versus KPIs for standard business measurements.
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