Building KPIs That Help Your Company & Motivate Your Team With Jenn Shue
Jenn Shue is the General Manager of Barbosa Plumbing and Air Conditioning, a company that has served the Dallas area with plumbing, heating, and cooling services for over 40 years. She’s been with the company for over four years and in the HVAC industry for 17 years.
Jenn began her career in the HVAC business as a Customer Representative, answering the phone and filing papers. She has since risen through the ranks and garnered a wealth of experience.
In this episode, Ryan and Jenn talk about the critical KPIs for your company that helps motivate your technicians, why you need to document your processes and the power of the right mindset.
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